Sadly, this does happen. Who knows why? Perfectly good soap can go bad overnight. It doesn't mean that the soap maker didn't love it, take care of it and give it a good home. It just goes....bad. The only thing you can do is get rid of it. Unlike a family member, you can just throw it away.
Sometimes you get a soap that doesn't lather well. It could be because the soap maker's formula has excess fats in it, resulting in a soap that doesn't have enough "soap" in it to lather. Most soaps have a percentage of oils that are left in the soap after the raw ingredients do that magical chemistry thing that turns it into soap. This is usually a good thing, it makes the soap more luxurious and gentle on your skin. However, too much leftover oil and the soaps can go rancid or turn soft. Other times, it just won't lather. Or it leaves that sticky feeling on your skin.
Another problem is soap that leaves you too dry. Everyone's skin is different and what works for one person, may not work on another. The biggest complaint I've heard over the years from my customers is that their skin is "so dry". Some body washes and soaps can exacerbate this condition. We use coconut oil in our soaps - a wonderful oil that gives our soap that fabulous, fluffy lather. However, too much coconut oil in soap can cause the soap to be drying to the skin. It's a very fine line that soap makers dance, between lather & drying, with coconut oil.
At Indigo Bee, if you ever have a soap whose scent smells "off" or has any other weird things happen (unlikely - but hey, anything can happen, right?) be sure to contact us right away and we'll diagnose the problem and make it right. We want you to be happy and have good soap!